Refund Policy

90-Day Unconditional Money Back Guarantee
If you or your little one don't love the shoes send them back within 90 days and we'll refund you, no questions asked. However, if you have a specific complaint please let us know - the awesomeness of the shoes today is a direct result of early customer feedback.

Water and Sand Warning: We are working on making the squeakers in ikiki impervious to water and sand but are not there yet, ikiki squeakers might cease to make their joyful sounds if too much sand or muddy water gets into the squeaker. We recommend switching the squeakers to the "off" position when your little one is playing in water or sand.

Sizing and Exchanges
ikiki shoes run pretty true-to-size but occasionally our shoes could be a bit bigger or smaller than expected. So we make it easy - we'll cover shipping (in both directions). Just let us know within 30 days and we'll get you a return shipping label.

Note that exchanges must be unworn, in the state you received them, and in the original packaging.